Ridgeline Care Network

Frequently asked questions

A few things you might be wondering.

Clear answers about getting started, who we support, what our services do, and how sliding-scale fees are confirmed.

Is the consultation free?

Yes. Your initial consultation is free. It is a chance to talk about the support you are looking for, ask questions, and learn how Ridgeline’s services and fees work.

Do I need to be neurodivergent to work with Ridgeline?

No. Our approach is informed by neurodivergent lived experience, and we welcome anyone who wants help navigating healthcare, insurance, benefits, appointments, or other complex systems.

Does care coordination replace medical care or provide legal advice?

No. Ridgeline provides non-clinical care coordination and case-management support. We can help organize information, prepare questions, and identify practical next steps, but we do not provide medical advice, diagnosis, treatment, therapy, emergency care, or legal representation. Your healthcare professionals remain responsible for medical care and clinical decisions; legal questions should go to a qualified legal professional.

How is my fee estimate confirmed?

The online calculator gives a preliminary estimate based on the information you enter. Your entries stay in your browser and are not sent or saved by the calculator. The estimate is not a final fee determination; Ridgeline will confirm the appropriate fee with you directly. You can contact us if you have questions about your estimate or circumstances.

Ridgeline’s services are non-clinical. We do not guarantee coverage, eligibility, approvals, or appeal outcomes.

Start where you are

You don’t have to figure it out alone.

Tell us what feels difficult. We’ll explain what support may fit and make the next steps clear.